Frequently Asked Questions

Yes, ক্রিকেট ভক্ত holds a gaming licence issued by Curacao eGaming, which obliges us to follow strict fairness, player protection, and anti‑money‑laundering rules. The licence number is displayed in the site footer, and our operations are regularly audited by independent testing agencies.

You’ll need to provide a clear colour copy of a government‑issued ID (passport, national ID or driver’s licence) and a recent utility bill that shows your name and address. Once our compliance team receives the documents, verification is usually completed within 24 hours. Until verification is finished, withdrawal limits may apply.

Log in, click the ‘Deposit’ tab, choose bKash or Nagad, enter the amount and follow the on‑screen prompts to authorize the payment via your mobile app. Funds are credited instantly; a small transaction fee may be deducted by the payment provider.

The welcome bonus matches your first deposit 100 % up to ৳5,000, but the bonus amount must be turned over 30 times before withdrawal. Only bets with odds of 1.80 or higher count toward the rollover, and you have 30 days to meet the requirement. If the rollover isn’t met, the bonus and any winnings derived from it are forfeited.

If a match is abandoned before any official result is recorded, all bets on that match are void and the stake is refunded. For matches postponed but rescheduled within the allowed window, bets remain active. If the match is officially cancelled, stakes are refunded as well.

Withdrawals can be sent to your registered bank account, bKash, or Nagad. E‑wallet withdrawals are processed within 24 hours, while bank transfers usually take 2‑5 business days. A minimum withdrawal of ৳500 applies, and you must have completed identity verification before your first cash‑out.